At CLOTHin.in, we want you to be completely satisfied with your purchase. If, for any reason, you are not entirely happy with your order, we offer a hassle-free return and refund process, subject to the following conditions:

Return Eligibility:

  • You may initiate a return within 7 days of receiving your order.
  • Returns are accepted for items that are unused, unwashed, and in their original condition with tags attached.
  • Returns are not accepted for final sale items, including clearance items and items marked as non-returnable.

Wrong or Damaged Products:

  • In the rare event that you receive a wrong or damaged product, please contact us immediately at returns@clothin.in to request a return authorization.
  • We will require photo evidence of the wrong or damaged product to facilitate the return process.

Return Authorization:

  • All returns must be approved by our customer service team before they can be processed.
  • To request a return authorization, please email us at returns@clothin.in with your order number and a detailed description of the issue.

Return Process:

  • Once your return is approved, we will provide you with instructions on how to return the item.
  • You will be responsible for shipping the item back to us using a trackable shipping method.
  • Please ensure that the item is securely packaged to prevent damage during transit.

Refund Timeline:

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • If your return is approved, your refund will be processed within 5 to 7 working days.
  • The refund will be issued to the original method of payment used for the purchase.

Non-Refundable Items:

  • Shipping charges are non-refundable. You will be responsible for the cost of return shipping unless the return is due to our error.
  • We are not responsible for any lost or damaged items during return shipping. We recommend using a trackable shipping method and purchasing shipping insurance.

Contact Us:

  • If you have any questions or concerns about our return and refund policy, please contact us at returns@clothin.in.

By making a purchase on CLOTHin.in, you agree to abide by the terms of this return and refund policy. We strive to provide a seamless shopping experience and are committed to resolving any issues promptly and fairly.